TERMS & CONDITIONS
ELIGIBILITY TO PURCHASE
Please note that all orders are subjected to availability and acceptance by us. We do not allow reservations. We will inform you if pre-orders are allowed for incoming products/restock items.
PRICING AND PAYMENTS
SHIPPING, RETURN & EXCHANGE POLICY
Please note that all orders placed before 3pm, will be processed on the same day and shipping will be done on that day. Any orders placed after 10pm, will be processed on the next day and shipping will be done on the next working day from the processed date. We use POSLAJU services for shipping worldwide and customer will be provided with the tracking number for reference. Please allow an estimation time of delivery of about 3 to 4 working days.
Please also note that RZNBEAUTY have a no refund policy.
HOW TO ORDER
ACCEPTANCE OF ORDER
Once order is placed, you will receive an email and sms acknowledging your order. You have the right to cancel any order for a product within seven working days, commencing on the day after the date on which you placed order, and will receive a full refund, ONLY IF we have not processed AND shipped your order.
Please be reminded that we may refuse to process your order or refuse to accept your transaction for any reason at any time, at our sole discretion. We will not be held liable to you or any third party resulting to refusing to process your order or refuse to accept your transaction.
PROMO CODE OR VOUCHER POLICY
Use of promo code or voucher is not transferrable, and not exchangeable for cash. Customer is advised to be aware of the expiry date for promo code or voucher. Only one promo code or voucher is to be used per transaction.
If your question or comment is relative to your order, call +60145117083 and speak with one of our friendly Customer Service professionals or email us at firstname.lastname@example.org